为了有效控制知识产权侵权风险,加速知识产权侵权争议处理进度,我们会根据实际情况,对平台相关规则不时进行调整。现平台将调整收到合格通知之后的知识产权申诉时长,具体调整内容如下:

In order to effectively control the risk of intellectual property infringement and to efficiently handle intellectual property infringement dispute, we will adjust the relevant rules as needed in accordance with the situation. The platform will now adjust the time limits for filing counter notifications in response to complaints related to intellectual property rights. The specific adjustment are as follows:

 原规则:

被投诉会员有三次申诉机会, 且每次申诉均有时效限制,具体为:会员须在收到投诉后的限定时效内提交申诉,逾期未发起申诉视为申诉不成立,且本次申诉机会用尽,其中:
1)第一次申诉时效为3个工作日;
2)第二次、第三次申诉时效分别为30个工作日,3次申诉机会用尽则申诉入口关闭。

Original Rules

Every respondent has 3 chances to submit a counter notification in response to a complaint and the time limits to do so are as follows:

1)3 business days upon receipt of the complaint for the first counter notification.

2)30 business days upon receipt of the complaint for the second and the third counter notification.

Remarks: Failure to submit a counter notification within the above prescribed time limits will be considered as forfeiting your rights to submit a counter notification.

修改后为:

被投诉会员有三次申诉机会, 且每次申诉均有时效限制,具体为:会员须在收到投诉后的限定时效内提交申诉,逾期未发起申诉视为申诉不成立,且本次申诉机会用尽,其中:
1)第一次申诉时效为3个工作日;
2)第二次、第三次申诉时效分别为7个工作日,3次申诉机会用尽则申诉入口关闭。

New Rules:

Every respondent has 3 chances to submit a counter notification in response to a complaint and the time limits to do so are as follows:

1)3 business days upon receipt of the complaint for the first counter notification.

27 business days upon receipt of the complaint for the second and the third counter notification.

Remarks: Failure to submit a counter notification within the above prescribed time limits will be considered as forfeiting your rights to submit a counter notification.

 

此次规则修订于2022年1月13日(北京时间)起进行公示,将于2022年1月20日(北京时间)起生效。如会员对于上述规则变更的内容有异议,可在规则生效前联系阿里巴巴速卖通进行反馈。
The new rules will be published on January 13,2022(China Standard Time)and will be effective from January 20, 2022(China Standard Time). If members have any concern on the changes, please contact us before the effective date.

 

感谢您对阿里巴巴速卖通的支持与关注!

 Thank you for your understanding and continuous support.

(内容转自速卖通官方公告